Cancellation Policy

Last Updated: May 2026

At KZ Clothing, we understand that customers may occasionally need to cancel an order. Please review our cancellation policy below.

Order Cancellation

Customers may request to cancel their order before it has been processed and dispatched.

To cancel an order, please contact our customer support team as soon as possible with your order details. We will make every effort to accommodate your request if the order has not yet entered the shipping process.

Cancellation After Dispatch

Once an order has been dispatched or handed over to the shipping carrier, it can no longer be canceled.

If you no longer wish to keep the item after receiving it, you may be eligible for a return or exchange in accordance with our Refund & Return Policy.

Refund for Canceled Orders

If your cancellation request is approved before shipment:

• A full refund will be issued for prepaid orders.
• Refunds are typically processed within 7–10 business days.
• Refunds will be returned through the original payment method whenever possible.

Orders with Incorrect Information

Customers are responsible for providing accurate shipping and contact information at checkout.

KZ Clothing reserves the right to cancel orders if:

• Payment cannot be verified.
• Incorrect or incomplete information is provided.
• The ordered item is unavailable due to inventory issues.
• Fraudulent or suspicious activity is detected.

In such cases, customers will be notified and, if applicable, a full refund will be issued.

Contact Us

For cancellation requests or assistance regarding your order, please contact us:

KZ Clothing
Email: support@kzclothing.com
Phone/WhatsApp: [Your Contact Number]

We appreciate your understanding and thank you for shopping with KZ Clothing.