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Last Updated: May 2026
At KZ Clothing, we take pride in offering premium ethnic and occasion wear, including Gharara, Sharara, Bridal Lehenga, Maxi Dresses, Sarees, and Party Wear Collections. Due to the special nature of these products, please review our policy carefully before placing an order.
We accept returns and exchanges within 7 days of delivery only if:
To be eligible, the item must be:
The following items are not eligible for return or refund:
Due to hygiene and the exclusive nature of occasion wear, we do not accept returns for change of mind, color variation caused by screen settings, or incorrect size selection made by the customer.
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
Please provide:
After verification, we will arrange a replacement or an approved refund.
Approved refunds will be processed within 7–10 business days after the returned item has been received and inspected.
Refunds will be issued through the original payment method whenever possible.
Shipping charges are non-refundable unless the error was caused by KZ Clothing.
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrectly shipped item.
For any return, exchange, or refund-related inquiries, please contact us:
KZ Clothing
Email: support@kzclothing.com
Phone/WhatsApp: [Your Contact Number]
By placing an order on our website, you acknowledge and agree to the terms of this Refund & Return Policy.